Refund Policy

Refund Eligibility
Due to the digital nature of our products, refunds are only issued under the following conditions:

You received a duplicate purchase.
The template is completely unusable, and we are unable to provide a fix.

Non-Refundable Situations

You changed your mind after purchase.
You expected a different format or structure.
You failed to download the template.

Requesting a Refund
To request a refund, contact contact@freemarkex.com within 7 days of purchase with proof of issue.
Processing Refunds
Approved refunds will be processed within 5-10 business days.
Contact Us
For refund inquiries, email contact@freemarkex.com.